Human-Centered Values.
Client-Centered. Action Oriented. Lifelong Learning.
My training as a human-centered designer, anthropologist, researcher, educator, and coach aligned with the International Coaching Federation’s code of ethics, has instilled in me the following beliefs:
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As a coach and human-centered designer, my role is to not direct the client, but rather engage in a strategic partnership with them, empowering their own autonomy over their life. The systems we design are co-created to their exact needs and originate from a human-centered process that places each client in the driver’s seat of their own ideal future state. I believe that my client’s intuitively know the answers to what solutions will work best for them, and our process co-facilitates putting that self-knowledge into sustainable action.
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True, deep learning can only take place when knowledge and skills are applied to relevant challenges. As part of the ‘Learn’ phase of the ‘Design Thinking for Your ADHD’ process, my clients and I take the time to pause and learn skills directly related to the challenges they face, before we ideate and prototype solutions. The Learn phase allows us to better inspire and push our creativity prior to ideation of systems.
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My background as a curriculum designer and education researcher has instilled in me the importance of knowing my clients' learning needs. Lessons and curriculum are always customized not only to what my client needs to learn, but how they need to learn it, whether that’s visually, verbally, through podcasts, white-boarding, worksheets, etc. All curriculum for clients is customized to apply to their unique challenges and tailored to their unique learning style.
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In our sessions, we leverage a deep understanding of self and the latest research on neurodiversity to ideate dozens of possible solutions, rather than waiting for the 'perfect' one. As 'design thinkers', we have a bias towards action, meaning that we will take immediate, practical steps to explore ideas rather than waiting for complete certainty or perfect conditions. This proactive approach ensures that progress is made and that we learn by doing and reflecting.